1. About us

“The Parampare”, “we”, “us” and “our” refer to the business operating this website. “You” and “your” refer to the person using the website or placing an order.

Snana Veda is a collection under The Parampare. Our products include PRASHANTHI – Deep Refresh Bath Blend, VISHRANTHI – Herbal Foot Soak Powder and SHUDDHI – Herbal Protection Bath Powder.

2. Website use and eligibility

You must be legally capable of entering into a purchase agreement. If you are under 18, a parent or legal guardian should place the order on your behalf.

Please provide accurate contact, delivery and payment information. If you create an account, keep your login details confidential and contact us promptly if you suspect unauthorised access.

You must not use this website for fraud, unlawful activity, unauthorised access, distributing malicious software or interfering with other customers’ use of the website.

3. Product information

We aim to provide accurate product descriptions, ingredient information, quantities and usage instructions. Please review the information for your chosen product before placing an order.

Lifestyle images may include decorative surroundings or props. Only items expressly included in the product description form part of your purchase.

Screen settings may affect how colours appear. Minor visual differences do not remove your right to receive the product, quantity and features advertised. We will not substitute a materially different product without your agreement.

4. Product use and suitability

Our bath blends and foot-soak powders are intended for external personal-care use. Follow the directions, precautions and storage instructions on the product label and product page.

References to traditional ingredients or inspiration from Ayurveda describe the formulation or ritual context. They do not promise to diagnose, treat, cure or prevent a medical condition.

Individual experiences may differ. If you have a quality, safety or suitability concern, contact us with the product name, order number and batch details where available.

5. Prices and payments

Prices are displayed in Indian Rupees unless expressly stated otherwise. Applicable taxes, shipping charges and other payable charges will be disclosed before you confirm your purchase.

Available payment methods are shown at checkout. You must be authorised to use the payment method you select.

If a pricing or payment error affects your order, we will explain the issue and available options. We will not charge an additional amount without your agreement. If the order cannot proceed, any payment received for cancelled items and applicable delivery charges will be refunded.

Prices may change for future purchases. A later price change will not automatically change the agreed price of an accepted order.

6. Orders and availability

An order acknowledgement confirms that we have received your order. Acceptance is confirmed when we send a dispatch confirmation, unless we expressly confirm acceptance earlier.

Orders are subject to product availability and payment verification. If we cannot fulfil your order, we will notify you and refund any payment received for the cancelled items and applicable delivery charges.

Please check your order before submitting it. Contact us promptly if you need to correct your address or another detail. Changes may not be possible after dispatch.

7. Shipping and delivery

Delivery availability, shipping charges and expected timeframes are described in our Shipping and Delivery Policy and any order-specific information provided before purchase.

Please provide a complete delivery address, correct PIN code and an accessible mobile number.

If your order is delayed, damaged, lost or marked delivered but has not been received, contact us with your order number. We will investigate and arrange an appropriate resolution under our policies and applicable law.

8. Cancellations, returns and refunds

Our Refund and Cancellation Policy explains cancellation requests, return eligibility, replacements and refund processing.

Please contact us before returning a product so we can provide the correct instructions.

Hygiene-related restrictions on change-of-mind returns do not remove your rights where a product is defective, incorrect, unsafe or materially different from its description.

9. Offers and promotional codes

Offers and promotional codes are subject to the eligibility requirements, validity period and conditions displayed with each offer.

We will not retrospectively withdraw an offer validly applied to an accepted order simply because the promotion later ends.

10. Website content and reviews

Our branding, logo, original photographs, text and website designs belong to The Parampare or their respective rights holders. Commercial reproduction requires permission unless permitted by law.

Reviews should reflect genuine customer experiences. Do not submit unlawful content, impersonate another person or disclose someone else’s private information.

We may moderate spam, abusive content or unlawful material. Genuine negative feedback will not be removed solely because it is critical.

11. Privacy and external services

Our Privacy Policy explains how personal information is collected and used when you interact with our website or place an order. Accepting these terms does not automatically constitute consent to promotional messages.

External services, including payment providers and WhatsApp, may operate under their own terms and privacy policies. Their involvement does not remove our responsibilities for your order or your consumer rights.

12. Website availability and responsibility

Maintenance, technical faults or service interruptions may occasionally affect access to the website. If a technical issue affects your payment or order, contact us so we can investigate.

Our obligations and any liability will be determined under applicable law. These terms do not exclude liability that cannot legally be excluded or restrict statutory remedies relating to product safety, defects, misrepresentation or unfair trade practices.

13. Changes to these terms

We may update these terms for future website use and purchases. The terms presented when you place your order will apply to that order, subject to mandatory legal requirements or changes you expressly agree to.

Updates will not retrospectively remove rights associated with an existing purchase.

14. Governing law and your rights

These terms are governed by the applicable laws of India. If you have a concern, you may contact us using the details below.

Contacting us does not prevent you from approaching a consumer commission, regulator or other competent authority. Nothing in these terms restricts a forum or remedy available under applicable law.

If a provision conflicts with a mandatory legal requirement, that requirement will prevail. The remaining provisions will continue to apply to the extent permitted by law.